How To Troubleshoot AllShare Cast Hub On Samsung Galaxy Note 2

How To Troubleshoot AllShare Cast Hub On Samsung Galaxy Note 2

Learn to troubleshoot AllShare Cast Hub for Samsung Galaxy Note 2.

  • If this is the first time you are connecting your device to a hub and the connection fails:
  • Press the RESET button for 1 second until it turns solid BLUE.
  • Quickly tap the dongle name from within your devices AllShare cast screen.

Note: This process is similar to initially pairing a Bluetooth device.

If you have already successfully paired another device and you are trying to connect another device:

  • Only one device can be paired and in use at a time with the hub.
  • From the previously connected devices AllShare Cast screen, tap the connection and select End connection.

If you cant find the previous device:

  • Press and hold the RESET button (on the back of the hub), for about FOUR seconds until the LED begins to blink RED.
  • Access your new devices AllShare Cast screen and rescan for the existing hub/dongle.
  • Press the RESET button on the hub for ONE second until the LED turns BLUE.
  • Tap the entry from your devices AllShare Cast screen and confirm connection.

Note: The AllShare Cast Hub is a 1-to-1 connection. If a previous device was paired to the Hub and is still connected to the AllShare Cast Hub, you cannot pair a new device until the first connection is stopped.

I have a new device and the hub is connected but it doesnt show up in my list:

  • Force the hub to disconnect from any previously paired devices:
    • Press and hold the RESET button (on the back of the hub), for about FOUR seconds until the LED begins to blink RED.
    • Access your new devices AllShare Cast screen and rescan for the existing hub/dongle.
    • Press the RESET button on the hub for ONE second until the LED turns BLUE.
    • Tap the entry from your devices AllShare Cast screen and confirm connection.

Amarnath Natarajan Avatar

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