How To Make Emergency Calls – Samsung Galaxy S5

Learn how to make Emergency Calls on your Samsung Galaxy S5. If you do not have a SIM card installed the first time you turn on the phone, the Insert SIM card to make calls message displays and an animated tutorial shows you how to install the SIM card.

Without a SIM card, you can only make an emergency call with the phone; normal cell phone service is not available.

Making an Emergency Call without a SIM card

• Tap Emergency call from the on-screen display to make an emergency call.
• Enter 9-1-1 and tap Call icon. Complete your call. During this type of call, you will have access to the Speaker mode, Keypad, and End Call features.
• Tap End Call icon to exit this calling mode.

Making an Emergency Call with a SIM card

The Emergency calling mode makes redialing an emergency number a 1-tap process. Before you can resume normal calling operations, you should first exit this mode.

• From the Home screen, tapCall icon.
• Enter the emergency number (example: 911) and then tap Call icon.
• Complete your call. During this type of call, you will have access to the Speaker mode, Keypad, and End Call features.

Note: This mode can drain your battery power more rapidly than normal calling mode.

Making a Call Using Speed Dial

You can assign a short cut number to a phone number in your Contacts List for speed dialing.

• From the Home screen, tap Contacts icon to display your Contacts List.
• Press Menuicon to display the Contacts List sub-menu.
• Tap Speed dial.
• The Speed dial screen displays showing the numbers 1through 100. The number 1 is reserved for Voicemail.
• Tap an unused number and the contact screen displays.
• Tap a contact to assign to the number. The selected contact number will display in the speed dial number box.
• To remove a speed dial number, tap Close icon located next to the speed dial contact. The speed dial number is removed from the speed dial list.
• To make a call using Speed Dial, tap Call icon > Keypad and from the Dialer, touch and hold the speed dial number. If the speed dial number is more than 1 digit long, enter the first digits, then hold the last digit.