How To Sync With Microsoft Exchange ActiveSync – Nokia Lumia icon
Learn how to sync with Exchange ActiveSync on your Nokia Lumia Icon. Would you like to have your work email, contacts, and calendar at hand, whether you are sitting by your computer or on the go with your phone? You can sync the important content between your phone and a Microsoft Exchange server.
Exchange ActiveSync can be set up only if your company has a Microsoft Exchange server. In addition, your company IT administrator must have activated Microsoft Exchange ActiveSync for your account. Before starting the setup, make sure you have the following:
- A corporate email address
- Your Exchange server name (contact your company IT department)
- Your network domain name (contact your company IT department)
- Your office network password
Depending on the Exchange server configuration, you may need to type in additional info during the setup. If you dont know the correct info, contact your company IT department.
During the setup, you can define how often you want your phone to sync the content with the server.Only content defined when setting up the account is synced. To sync additional content, change the Exchange ActiveSync account settings.
With Exchange ActiveSync, it may be mandatory to use the lock code.
Use of the Email for Exchange is limited to over-the-air synchronization of PIM information between your phone and the authorized Microsoft Exchange server.
Open email from the Start screen
- With live email tiles you can open email directly from the Start screen.
- From the tiles, you can see the number of unread mails and if youve received new email.
- You can pin several mailboxes to the Start screen. For example, dedicate a tile for business email and another for personal email. If you link several mailboxes into a unified inbox, you can open email from all your inboxes in one tile.
- To read your email, tap the tile.
Send email
Dont let your email pile up. Use your phone to read and write email on the go.
- From the Start screen, tap Mail icon.
- Tap + icon and an account, if you have linked inboxes.
- To add a recipient from your contacts list, tap + icon, or start writing a name. You can also write the address.
Note: To remove a recipient, tap the name and Remove.
- Write the subject and your email.
Note: Your phone can help you write your email faster. While writing, your phone suggests possible next words to complete your sentence. To add a word, tap a suggestion. To browse the list, swipe over the suggestions. This feature is not available in all languages.
- To attach a file, tap Attach icon.
Note: You can also take a new photo while writing your email. Tap Camera icon, take a photo, and tap accept.
- Tap Send icon to send.
Read email
Waiting for important news? Use your phone to read your email instead of checking them only when youre at your desk. You can see when you have new email from the Start screen.
- From the Start screen, tap Message icon.
- In your mailbox, tap the email. Unread email is marked in a different color.
Note: To zoom in or out, place 2 fingers on the screen, and slide them together or apart.
Note: If an email contains a web address, tap it to go to the website.
Read email in a conversation
- In your mailbox, tap the conversation that includes the email, and tap the email. A conversation with unread email is marked in a different color.
Save an attachment
- With the email open, tap the attachment, such as a photo, and it downloads to your phone. Tap the attachment again, and tap . . . > save to phone. Not all file formats can be saved.
Reply to email
Do you receive email that needs a quick answer? Reply straight away using your phone.
- From the Start screen, tap Message icon.
- Open the email and tap Reply icon.
Note: To reply to the sender only, tap reply. To reply to the sender and all other recipients, tap reply all.
Forward email
- Open the email and tap Forward icon > forward.
Delete email
Is your mailbox overflowing? Delete some mails to free up space in your phone.
- In your mailbox, tap to the left of the mails you want to delete.
- Tap the check boxes that appear next to the mails, and tap Delete icon.
All the mails you selected are deleted. Depending on your email account, the email may be deleted from your email server, too.
Delete one email
- Open the email, and tap Delete icon.
View mails separately
Mails are grouped by title in conversations. A conversation also includes your replies. If youd like to view all your mails separately, you can switch the conversations feature off.
- From the Start screen, tap Message icon.
- Tap . . . > settings.
- Switch Conversations to Off icon.
Use your voice to write an email
Instead of using the keyboard, you can dictate your email. This feature is not available in all languages. For info on the supported languages, go to windowsphone.com.
- From the Start screen, tap Message icon.
- Tap + icon and an account, if you have linked inboxes.
- To add a recipient from your contacts list, tap . You can also write the address.
Note: To remove a recipient, tap the name and Remove.
- Tap Subject: > Voice Mail icon, and say your subject.
- Tap the message box and Voice Mail icon, and say your message.
- Tap Send icon to send the email.
Link several mailboxes as a unified inbox
If you have more than one email account, you can choose which inboxes you want to link together into one inbox. The unified inbox lets you see all your email at a glance.
- From the Start screen, tap a mailbox.
- Tap . . . > link inboxes.
- In the other inboxes list, tap the inboxes you want to link to the first one.
- Tap rename linked inbox, write a new name for the mailbox, and tap Save icon.
- The new unified inbox is pinned to the Start screen.
Unlink unified inboxes
- From the Start screen, tap the unified inbox and . . . > linked inboxes. In the list, tap the inboxes you want to unlink and unlink.