Category:  Mobile Guides    Samsung Galaxy Note 2
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How To Back Up And Reset Your Samsung Galaxy Note 2
How To Back Up And Reset Your Samsung Galaxy Note 2

Location settings, backup configurations, or reset the Samsung Galaxy Note 2 to erase all personal data.

  • From the Home screen, press Menu key and then tap Settings > Back up and reset.

Mobile Backup and Restore

  • The device can be configured to back up your current settings, application data and settings.
  • From the Home screen, press Menu key and then tap Settings > Back up and reset.
  • Tap Back up my data to create a backup of your current phone settings and applications.
  • Tap Backup account to assign the account being backed up.
  • Tap Automatic restore to assist in the re-installation of a previously installed application (including preferences and data).
  • Tap Factory data reset to reset your device and sound settings to the factory default settings. For more information, refer to “Factory Data Reset” below.
  • Tap Collect diagnostics to collects diagnostic data for troubleshooting use. For more information, refer to “Collect Diagnostics” below.

Prior to doing a Factory Reset

Before initiating a factory reset, it is recommended that you backup your personal data prior to use.

To export a Contact list to your microSD card:

Verify your images and videos are on your microSD card:

  • From the Home screen, tap Apps > Gallery icon.
  • Verify the Gallery contains all of your pictures and videos.
  • Remove both the back cover and remove the internal microSD card prior to initiating the process.

Factory Data Reset on Samsung Galaxy Note 2

  • From this menu you can reset your device and sound settings to the factory default settings.
  • From the Home screen, press Menu key and then tap Settings > Back up and reset > Factory data reset.
  • Read the on-screen reset information.
  • Tap Reset device.
  • If necessary, enter your password and tap Delete all. The device resets to the factory default settings automatically and when finished displays the Home screen.

Collect Diagnostics on Samsung Galaxy Note 2

  • This feature only collects diagnostic data for troubleshooting use.
  • From the Home screen, press Menu key and then tap Settings > Back up and reset > Collect diagnostics.
  • Read the on-screen System Manager Application information.

Note: This software collects only diagnostic data from your device so that Service Provider technicians can better troubleshoot issues with your device.

  • Choose to enable or disable the feature by placing a check mark in the Allow Diagnostics field.
  • Select either More Info.. (to read additional information) or Close to close the message screen.

Note: Selecting Close only closes the current description scree and does not disable data collection. To disable data collection, go to Settings > Back up and reset > Collect diagnostics and turn off the Allow Diagnostics feature.