How To Use Call Options – Samsung Galaxy Mega

by Amarnath Natarajan · Published January 25, 2014 · Updated January 25, 2014

How To Use Call Options - Samsung Galaxy Mega

Learn how to use call options on your Samsung Galaxy Mega.Your phone provides a number of control functions that you can use during a call.

Quick Links

Adjusting the Call Volume

During a call, to adjust the volume, use the Volume keys on the left side of the phone.

Press the Up volume key to increase the volume level and press the Down volume key to decrease the volume level.
Quickly add more volume to the incoming audio by tapping the on-screen Extra volume button
From the Home screen, you can also adjust the ringer volume using these same keys.

In-Call Options

During an active call there are several functions available by tapping a corresponding on-screen button.

Hold: place the current active call on hold.
Add call: displays the dialer so you can call another person.
Keypad: displays the on-screen keypad, where you can enter number using DTMF (Dual Tone Multi-Frequency).
End call: terminates the call.
Speaker: routes the phones audio through either the speaker or through the earpiece

Tap Speaker to route the audio through the speaker. (You can adjust the speaker volume using the volume keys.) A green line will appear under the Speaker button.

Tap Speaker again to use the phones earpiece (see Using the Speakerphone During an Active Call ). The green line will disappear when Speaker is not activated.
Mute/Unmute turn the onboard microphone either on or off.

Tap Mute during a call to mute the microphone. A green line will appear under the Mute button.
Tap Mute again to unmute the microphone. The green line will disappear when Mute is not activated.
Headset connects to a Bluetooth headset.

Tap Headset during a call to activate a Bluetooth headset. A green line will appear under the Headset
Tap Headset again to de-activate the Bluetooth headset. The green line will disappear when the Headset is not activated
Press Menu for more options:

Contacts: allows you to go to your Contact list.
Memo: allows you to write a memo.
Message: allows you to write a message during a call.
One-handed operation on/off: allows you to set your display for one-handed operation.

Personalizing the Call Sound Setting

During a call it may be necessary to adjust the sound of the incoming call by selecting an audio equalizer setting for the current call.

From the call screen, tap Screen
Confirm the option is enabled.
Select an available option. Choose from: Adapt Sound, Soft sound, Clear sound, and Off.

Activating Noise Reduction

During a call it may be necessary to activate the noise reduction feature. Activating this feature can improve the quality of your conversation by reducing ambient noise. Noise reduction in on by default.

Press to turn Noise reduction off.
Press to turn Noise reduction on.

Placing a Call on Hold

You can place the current call on hold at any point during a conversation. You can also make another call while you have a call in progress if your network supports this service.

While on a call, tap Hold . This action places the current caller on hold.
You can later reactivate this call by tapping Unhold .Unhold

To make a new call while you have a call in progress

Tap Hold.
Tap Add call to display the dialer.
Enter the new number and tap Call icon. Once connected, the active call will appear in a large box at the top of your screen and the call on hold will appear in a smaller box in the middle of your screen.

Switching Between Calls

When you have an active call and a call on hold, you may switch between the two calls, changing the one on hold to active and placing the other on hold.

Tap Swap. The current call (caller #2) is placed on hold and the previous call on hold (caller #1) is then reactivated so that you can continue conversing with that person. The active call will appear in a green box.
Tap End to end the currently active call.

To end a specific call

Tap Swap until the call you want to end appears in a green box.
Tap End to end the specific call.
Tap End to end the remaining call.

To answer a call while you have a call in progress

You can answer another call while you have a call in progress if you have activated your Call waiting feature. Otherwise, the other call will go to your Voicemail box.

Tap Call and slide to the right to answer another call.
Tap Putting “Name/Number” on hold to put the first call on hold.
Tap Ending call with “Name/Number” to end the first call.
To switch between the two calls, tap Swap.

Swap: Places the current call on hold and then activates the previous call. The active call will appear in a green box.

Tap Swap again to switch back.

To end a call on hold

Tap End to disconnect the active call.
The call on hold will now become the active call. Tap End to end the call.